FAQ’s

Everyone is eligible to join the Aura High Performance membership! However, some specific programs and events may have additional eligibility requirements. Priority access to certain events will be given to members who meet those requirements.

You can book training sessions and camps directly through our website or by contacting us via email at **Aurahighperformance@gmail.com** or phone at **647-667-2398**. Gold and Silver members receive priority booking for select programs.

Cancellations must be made at least 48 hours before the scheduled session to avoid forfeiting the session or applicable fees. If we need to cancel or reschedule a session due to unforeseen circumstances, you will have the option to reschedule or receive a credit.

Private sessions are available for **1-4 skaters**. These sessions are ideal for those who want personalized attention and custom training to help improve specific areas of their game.

Group skates typically include **5-10 skaters** and focus on a combination of skill development, conditioning, and game strategy. You will receive coaching from our experienced staff in a dynamic, competitive environment where athletes push each other to improve.

Group skates cost **$65 per session**. We also offer package deals and discounts for members, so be sure to check out our membership plans for added savings!

Absolutely! Aura High Performance offers sessions tailored to different skill levels, from beginner to advanced. Our coaches are experienced in working with players of all levels and will customize the training to meet your needs.

You can sign up for a membership directly through our website or by contacting us at **Aurahighperformance@gmail.com** or **647-667-2398**. Choose from Bronze, Silver, or Gold membership levels based on your training goals and preferences.

All members are expected to behave respectfully toward staff, coaches, and other participants. Unsportsmanlike behavior, harassment, or facility misuse may result in the suspension or termination of your membership without a refund.

Membership fees are non-refundable. However, if you experience an issue or special circumstance, please contact us to discuss potential solutions.